It never occurs on a quiet Tuesday in the slow season. It happens when the hotel is full, arrivals are lined up, laundry is already sprinting, and someone radios the sentence nobody wants to hear: “We’re short.” Suddenly the building turns into a puzzle with missing pieces. The Chain Reaction Moves Fast A shortage is not just an inventory problem. It becomes: delayed room readiness pressure on housekeeping stressed supervisors creative substitutions longer guest wait times Front desk feels it. Operations feels it. Reviews may feel it later. All from one number landing in the red. How Do We Keep Getting Here? Because most shortages are not surprises. They are slow builds hiding in plain sight. Small daily losses. A few damaged pieces. An unexpected occupancy bump. Lead times that stretched a little longer than usual. Each one manageable. Together, explosive. Averages Are Sneaky If a property usually runs at moderate occupancy, ordering to the average...
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